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Mediation Roadshow Frequently Asked Questions

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What is Mediation?

Mediation is a process where participants come together to try and work out a solution to problems with the assistance of a trained neutral. Mediation is confidential, flexible, and voluntary. Mediators cannot impose any agreements on the participants. Participants have the opportunity to be heard in a supportive and respectful environment.

What's In it For Me?

  • Less adversarial, problem-solving approach reduces stress levels
  • Create a lasting agreement, with buy-in from all sides
  • Faster and more efficient than the traditional legal process
  • Less expensive
  • Maintain ownership and the ability to resolve your own dispute
  • Develop a workable solution to conflict in a supportive environment

What are the Community Benefits?

  • Reduce the amount on conflict in our communities
  • Reduces the load on the legal system
  • Affordable option that helps those that may not be able to afford a lawyer or other options
  • Promotes the peaceful resolution of conflict among community members

What happens after we reach an agreement?

Upon reaching an agreement, the terms of the agreement will be put in writing, with a copy provided to each participant.

If we reach an agreement, will it be binding and enforceable?

In most cases, yes.  This is something that will be discussed at your mediation.

May I request a specific mediator from the panel?

We are not able to accept specific requests for mediators through the Mediation Roadshow process.  Your mediator is assigned based upon availability and after considering the subject matter of your dispute.

Is it OK if I bring my lawyer with me to the mediation?

Due to time constraints and the goals of this program, we are not able to have attorneys attend mediation sessions scheduled through this mediation clinic.

Can I bring someone else with me for support, such as a friend or relative?

It is best if only participants come to the scheduled session. Only participants (involved parties) are allowed in the mediations sessions, and we do not had a suitable waiting area for others.  One exception would be if due to a mobility issue or impairment, you need to have someone accompany you for assistance.   Please let us know in advance if this is the case.

Is your location accessible for someone with mobility issues?

Yes.  By following the specific instructions on this page you will be able to access our suite without any stairs involved.

What happens if we do not reach an agreement?

If you do not reach an agreement then your situation basically remains the same as it was before your mediation.  If both sides are willing, a second meeting may be arranged.  Beyond that, if additional time is requested it will be through our regular service offerings, and not through the Mediation Roadshow program.  A discount or credit will be applied in this circumstance.   Even if a full resolution is not achieved, oftentimes there are benefits that are realized later from the meeting, such as helping reach an agreement at a later date, or having a better understanding of the conflict.

Will the mediators provide me with legal advice?

No. It is not appropriate for a mediator to provide legal advice to the participants.  A mediator works in a neutral capacity, and is not representing a particular side as a lawyer.  A mediator may provide participants with general legal information however, such as helping to determine an amount of child support through the Massachusetts child support guidelines, or providing some general legal background information on a relevant topic.

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